Adam A.
Software Developer @BNSF Railway
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WORK HISTORY
Software Developer @BNSF Railway
Fort Worth, TX, US
Provide exceptional customer support by troubleshooting API-related issues, answering technical inquiries, and recommending suitable API solutions.**Collaborate effectively with diverse internal and external stakeholders to achieve project goals.**Performed manual testing and maintenance for internal and external applications to ensure smooth operation.**Collaborated with product and development teams to report bugs and contribute to the improvement of testing processes.**Leveraged Agile methodologies to efficiently track and manage project tasks, delivering detailed reports and updates.**Utilize Salesforce daily to manage customer interactions and track inquiries, maintaining familiarity with Salesforce terminology and workflows to streamline communication and enhance customer support efficiency.
EDUCATION
Cerritos College
Associate Degree in Liberal Arts, Associate Degree in Liberal Arts
Cook Systems
FastTrack Full-Stack Software Development Training Program with Cook Systems!
Portland State University
Bachelors in Supply & Logistics , Project Management
ABOUT ADAM A.
Adam is a dynamic Software Developer with a diverse background that combines military service, a business degree, and extensive experience in software testing. Skilled in programming languages such as Java, Python, and JavaScript, he excels in developing robust software solutions using frameworks like Angular and Spring Boot.In his role at BNSF Railroad, Adam provides exceptional technical support, troubleshooting API issues, and collaborating with stakeholders to enhance software quality. His commitment to continuous learning drives him to stay updated on the latest advancements in technology and embrace new challenges.A strong communicator and team player, Adam effectively articulates complex concepts to diverse audiences. He is eager to leverage his unique blend of skills and passion for innovation in projects focused on cloud computing, machine learning, and open-source technologies, making a positive impact in the tech industry.
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