Adam Whitby
IT Service Delivery Manager @PIB Group
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WORK HISTORY
IT Service Delivery Manager @PIB Group
Retford, GB
EDUCATION
John Leggott College
BTEC, ICT
University of Lincoln
Computer Information Systems, Information Technology
Huntcliff School
GCSE/ GNVQ, ICT, English, Maths, Science, History, RE, Resistant Materials
ABOUT ADAM WHITBY
Experienced IT Service Desk Team Manager with a demonstrated history of working in the retail industry for Tesco, Co-Op (Nisa Retail) and Wren KitchensI am ambitious, driven and future focused. I have a passion for engaging with customers and ensuring the end result exceeds expectation. Key Skills:Setting personal, individual and IT Team goalsTraining new staffLiaise with Internal Teams and Individuals at all levels to recommend, re-design and remove barriersOwnership of escalated complaints
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