Adam Wenzel King
Client Success Leader | AI Champion | SaaS Retention & Growth | Player-Coach | Revenue Enablement | Team Builder | CX Innovator
- Role
- Manager, Client Success at Rithum
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Adam Wenzel King
With over 15 years of leadership experience spanning SaaS, healthcare, and operations, I bring a player-coach mentality to Customer Success and Strategic Account Management. I’m passionate about developing high-performing teams, driving client retention and expansion, and turning strategic partnerships into long-term wins.Currently, I lead a team of Strategic Account Managers. I act as an escalation point, coach, and process builder—ensuring that every touchpoint across the customer lifecycle is intentional, data-informed, and aligned with revenue goals.What sets me apart? I translate complex customer needs into scalable cross-functional initiatives, align success delivery with product and operations, and champion contract renewals, risk mitigation, and growth strategies with consistency and clarity.Let’s connect if you’re building a CS or Account Management org rooted in trust, enablement, and outcomes.
Experience
Manager, Client Success
Oct 2025 — Present · US
Education
Appalachian State University
BS, Health Promotion
2005 — 2009
Skills
- Leadership
- Event Planning
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Customer Satisfaction
- Employee Training
- Food & Beverage
- Budget Management
- Management
- Team Building
- Marketing
- Strategic Planning
- Restaurants
- Problem Solving
- Fundraising
- Scheduling
- Public Speaking
- Event Management
- Excel
- Inventory Management
- Customer Service
- Talent Acquisition
- Social Media
- Customer Relations
- Time Management
- Systems Analysis
- Hiring
- Business Process Improvement
- Word
- Supply Chain Management
- Hospitality
- Strategic Sourcing
- Budgeting
- Microsoft Office
- Sales
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