Adam Tylka
Territory Service Manager @ Avaya
- Role
- Territory Service Manager at Avaya
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Adam Tylka
Helping organizations create unmatched intelligent communication experiences that drive…
Experience
Territory Service Manager
Mar 2011 — Present · Chicago, IL, US
Collaborate and lead teams to resolve client issues with ultimate oversight of service delivery.• Ensure that all maintenance service activities operate at optimum efficiency and that a consistent high level of customer satisfaction is maintained.• Responsible for productivity, expense levels, and asset management of the region assuring that overall budgets, schedules and performance standards are realistically set and attained.• Regularly review contracts to make certain the defined objectives within agreements are upheld.
Skills
- Call Centers
- Ip
- Network Engineering
- Sales Engineering
- Direct Sales
- Pre-Sales
- Frame Relay
- Voice
- Lan-Wan
- Account Management
- Avaya
- Avaya Ip Telephony
- Juniper
- Wan
- Ip Pbx
- Service Management
- Mpls
- Cti
- Networking
- Contact Centers
- Cisco Technologies
- Ethernet
- T1
- Telephony
- Unified Messaging
- Isdn
- Professional Services
- Voice
- Managed Services
- Telecommunications
- Mobile Devices
- H.323
- Unified Communications
- Sip
- Tcp/Ip
- Ivr
- Cloud Computing
- Voip
- Channel Partners
- Tdm
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