Adam Taylor
Handset Buyback | CPO Devices
- Role
- Program Manager at Newaya
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Adam Taylor
Technically proficient generalist with exceptional emotional intelligence and people leadership ability. A driven and self-starting go-getter with the ability to comprehend complex concepts quickly and thoroughly. Adept at clearly communicating technical information, fostering collaborative environments, identifying problems and root causes, and aligning efforts to achieve shared objectives. Experience growing small business, building effective retail teams and creating organizational structure. Highly committed to stakeholder satisfaction and utilize clear and responsive communication to achieve success. Highly curious and analytical with an ability to identify problems and use a data-informed approach to solve them. Strong personal passion for outdoor activities, and the products that empower people to get the most out of their time in nature. Driven to make a positive impact on my community by helping individuals achieve holistic health and wellness.
Experience
Program Manager
May 2024 — Present · CO, US
Intimately understand nuances of customer business systems overcome technology complexities and initiate frictionless adoption of NewayaTrade software- Generate sales success for partners through creative integration of Newaya\'s trade-in program- Provide responsive, clear and effective customer service for existing carrier partners- Train and optimize AI agent to provide accurate 24/7 customer service to software users- Consult with existing and prospective partners to identify and alleviate pain points and take advantage of opportunities for growth- Design and distribute personalized marketing promotions for trade-in partners- Deliver software demonstrations, exhibit at industry trade shows, and perform onsite operator trainings.
Education
Shanghai Jiao Tong University
Mechanical Engineering
2013 — 2013
Purdue University
Bachelor of Science (B.S.), Mechanical Engineering
2010 — 2015
University of Colorado Denver
Certificate, Non-Profit/Public/Organizational Management
Skills
- Manufacturing
- Microsoft Excel
- Powerpoint
- Customer Service
- Research
- Time Management
- Sap
- Windows
- Social Media
- Microsoft Office
- Teamwork
- English
- Microsoft Word
- Event Planning
- Creo Parametric
- Solidworks
- Public Speaking
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