Adam Sauter
Sr. Director, Customer Experience Operations
- Role
- Delivery Success Manager at Cornerstone OnDemand
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Adam Sauter
I\'m currently working at Cornerstone On Demand as a Delivery Success Manager, helping us build out the processes and efficiencies with Partner projects and delivery.Previously, I worked at Stova Inc. as the Sr. Director of Customer Experience Operations. I started in March, 2023 and managed the support team and working internally on improving the Customer Experience by partnering with our other internal divisions.Prior to this, I worked at Involve.ai as the Manager of Data Science Services & Support. I started in April, 2022 and currently help our customers make the most out of their customer success data by interpreting and consulting on results processed through our AI systems.Previously, I worked for Glint, as a part of LinkedIn. I joined Glint Inc. in April, 2018 as a Client Success Manager before moving into the Technical Success Manager role where I assisted with the technical pieces of implementing clients. I was fortunate to be able to build out our Technical Success teams (Implementation and Support) as the Senior Manager of Technical Success.Prior to Glint, I joined Kenexa Hiring and Retention in July, 2007 as a Help Desk associate. I became a Technical Consultant (currently known as Client Service Consultant) in October, 2007 - where I assisted clients with their Applicant Tracking System. I then moved into the Communications Manager position, before becoming the Special Projects manager for the GSC, and finally the Global Support Center Leader, where I oversaw the entire Global Support Center for Smarter Workforce within IBM. Specialties: Data Science, Employee Survey, Applicant Tracking Systems, Recruiting Processes, Data Consulting, Marketing
Experience
Delivery Success Manager
Oct 2025 — Present · Lincoln, NE, US
Focused on managing our Partner relationships and delivery of projects at Cornerstone on Demand while building out processes and efficiencies to the overall partner model.
Education
University of Nebraska-Lincoln
ENGLISH LANGUAGE AND LITERATURE/LETTERS
University of Nebraska-Lincoln
Bachelor of Science, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
University of Nebraska-Lincoln
Bachelor of Science (B.S.), Marketing
2000 — 2005
Skills
- Applicant Tracking Systems
- Marketing
- Recruiting
- Leadership
- Human Resources
- Sourcing
- Talent Acquisition
- Customer Service
- General Awesomeness
- Customer Retention
- Time Management
- Onboarding
- Talent Management
- Project Management
- Crm
- Interviews
- Peoplesoft
- Performance Management
- Vendor Management
- Internet Recruiting
- Technical Recruiting
- Employee Engagement
- Management
- Consulting
- Hiring
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