Adam Razaq
Technical Consultant at Intact Technology
- Role
- Technical Consultant at Intact Technology
- Location
- Woodbridge, VA, US
- LinkedIn followers
- 500 followers
About Adam Razaq
Client focused IT professional with a distinguished track record in implementing…
Experience
Technical Consultant
Sep 2023 — Present
Develop and implement scalable enhancements in ServiceNow to optimize ITSM and ITAM workflows, improving efficiency and user experience.Collaborate with cross-functional teams to gather requirements and translate them into actionable user stories for continuous ServiceNow improvement.Design and deploy custom ServiceNow solutions that streamline asset and service management processes, aligning with business goals and compliance standards.Led post-go-live support for Hardware Asset Management (HAM) in ServiceNow, ensuring a smooth transition and rapid issue resolution.
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