Adam Purdy

Operations Call Centre Team Manager @Thames Water

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2012 — Present

Operations Call Centre Team Manager @Thames Water

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EDUCATION

1997 — 1999

the University of Westminster

HND, Business and Finance

1999 — 2001

Buckinghamshire New University

Bachelor of Arts (BA), Business Studies

SKILLS

Business StrategyAccount ManagementChange ManagementCustomer ServiceStrategic PlanningHuman ResourcesOperations ManagementMicrosoft OfficeManagementTeam LeadershipRecruitingRecruitment AdvertisingProject ManagementContract NegotiationPerformance Management

ABOUT ADAM PURDY

Currently engaged with helping Thames Water,s customers to be more water efficient. Smarter Home Visits (SHVs) are our initiative to help households become more water efficient. The SHV programme is the largest and most intensive water efficiency programme in the history of the UK water industry. The scheme is an area-based programme that offers water-saving audits and advice for homes in London and the Thames Valley. What we\'re doing We’re sending letters to customers in selected areas of London and Thames Valley to tell them they can have a free SHV and about how to arrange a visit. We’ll follow up letters with a visit and/or appointment from a Smarter Home Advisor who can: • Fit water-saving devices, to help customers to save water, energy and money on their bills• Give advice and tips on where they can save water around the home• Check for leaking toilets and taps and fix them for free.

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Adam Purdy — Operations Call Centre Team Manager at Thames Water in Reading, GB | Unifers