Adam McKay

Role: Alorica
Location: Jamestown, NC, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Adam McKay

Strategic Operations Executive | Driving Efficiency, Growth & CX at Scale With…

Experience

Alorica
Present

Skills

Leadership
Call Centers
Process Improvement
Team Management
Outsourcing
Leadership Development
Avaya Technologies
Vendor Management
Management
Customer Retention
Employee Relations
Avaya
Inbound Marketing
Coaching
Microsoft Excel
Team Leadership
Operations Management
Iex
Contact Centers
Onboarding
Recruiting
Customer Service
Performance Management
Customer Experience
Business Process Improvement
Program Management
Team Building
Bpo
Account Management
Change Management
Workforce Management
Crm
Customer Satisfaction
Time Management
Call Center Development
Training

Contact information

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Work email
•••••@alorica.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Alorica

Outsourcing and Offshoring Consulting · 72K employees · Founded 1999 · Irvine, California, United States

We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers

alorica.com

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