Adam May

Franchise Owner (Pda-athens, Ga Hartford and Stratford, Ct & Worcester, ma) @Property Damage Appraisers Pda Is Now Alacrity Solutions

Athens, GA, US

Owner/Operator, Lead Appraiser• Manage day to day operations of the franchise.• Lead appraiser that makes sure all claims received are organized and completed correctly.• Oversee work assignments for contracted auto, heavy equipment, and Property appraisers.• Manage all financials for office including, claims, fees, supplements and receivables.• Coordinate all claim input and management using PDAFMS software• Coordinate all communication with clients and their insured/customers.• Oversee all human resource needs for contracted staff and appraisers.• Evaluate contracted employee performance and individual review meetings.• Hired first office manager for the office to oversee and expand marketing impact• Communicate with PDA corporate office to manage all reports and metrics used to monitor office growth.• Selected to be a representative on PDA Corporate Regional Strategic Planning committee.• Selected to be a presenter on marketing for the 2016 Atlanta Franchise owner meeting.• Grown market share in all 4 offices the past 3 years.

University of Georgia - Terry College of Business

Bachelor of Business Administration (B.B.A.), Management Information Systems, General