Adam Lindsey
Senior Director, Global Service Operations @Groupon
Bolton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2023 — Present
Senior Director, Global Service Operations @Groupon
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Leading Groupon\'s Global Service Organisation, encompassing Customer Service, Merchant Operations, Content Operations and Back-office Teams. A global organisation of over 1,500 colleagues supporting customers, merchants and internal stakeholders.
EDUCATION
2008 — 2011
University of Lancashire
2:1, Film and Media Studies
SKILLS
CopcLarge Scale Change ManagementCall CentersProject ManagementCustomer SatisfactionNew Business DevelopmentCustomer ServiceMarketingSocial MediaOperations ManagementMicrosoft OfficeCall CenterSalesCold CallingBusiness PlanningCopc Registered CoordinatorOnline MarketingCustomer ExperienceTeam ManagementE-CommerceManagementSales ManagementB2bTrainingCustomer Relationship Management (Crm)CrmCustomer RetentionTeam LeadershipMusicCustomer RelationsBusiness DevelopmentMicrosoft WordAccount Management
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