Adam Johs
Senior UX Researcher, Vanguard | Doctoral Candidate, Drexel University
- Role
- Senior Ux Researcher at Vanguard
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Adam Johs
I am a Senior UX Researcher in Vanguard\'s Institutional Investor Group (Advice and Client Experience department) and a PhD candidate in the College of Computing and Informatics at Drexel University. Prior to research, I served in the United States Air Force (USAF) as an enlisted aviator. Upon completing my service in the USAF, I transitioned into the healthcare information technology space where I functioned for several years. As a researcher, I have experience using qualitative methods to elicit insight from users in academic and industry contexts. I have moderated semi-structured interviews and focus groups with domain experts, and facilitated unmoderated sessions (e.g, diary studies and usability testing) with prospective and client investors. My research expertise is predominantly qualitative, though I do have experience collecting and analyzing quantitative data derived from users answering closed-ended questions and partaking in cognitive interviewing (where a user thinks-aloud while completing a questionnaire).
Experience
Senior Ux Researcher
Apr 2023 — Present
Education
University of Maryland University College
Bachelor’s Degree, Information Assurance, GPA 3.27
2007 — 2010
Community College of the Air Force
Associate’s Degree, Information Systems Technology
2005 — 2011
Drexel University
Master’s Degree, Information Systems, GPA 3.97
2012 — 2014
Drexel University
Graduate Certificate, Healthcare Informatics
2012 — 2014
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