Adam Jacks Mboe

Continuous Improvement Specialist @Electrical Reliability Services, Inc.

Westerville, OH, US

As a Continuous Improvement Specialist with Vertiv ERS, I lead strategic initiatives to optimize business performance and align operations with the organization’s key priorities. In this role, I focus on driving operational excellence, fostering a culture of continuous improvement, and enhancing customer satisfaction across Vertiv’s America Service Business.My responsibilities include:Leading and implementing Lean Six Sigma initiatives to identify inefficiencies, close performance gaps, and promote operational efficiency.Assessing current operations, developing actionable future state visions, and driving their implementation to achieve measurable improvements.Managing cross-functional projects and collaborating with stakeholders across various functional areas, including customers and suppliers, to streamline workflows like KPI management, order entry, billing, and job lifecycle processes.Facilitating the prioritization, planning, and execution of key improvement projects to align with organizational goals.Building a continuous improvement culture by designing and delivering training programs, coaching teams, and mentoring project leaders.Utilizing advanced methodologies such as DMAIC, value stream mapping, and root cause analysis to deliver data-driven results and improve organizational performance.With a Lean Six Sigma Black Belt certification and extensive experience leading high-impact continuous improvement initiatives, I contribute to Vertiv’s mission of delivering innovative and reliable infrastructure solutions to clients across critical industries. By leveraging technical expertise, strong leadership, and a results-driven mindset, I strive to make a meaningful impact on every project I undertake.

Marine Corps University

Bachelor's degree, Military Science and Operational Studies

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Masters of Business Operational Excellence, Operations

Grand Canyon University

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