Adam Brenner
Sr Manager, Customer Operations @Evolve
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WORK HISTORY
Sr Manager, Customer Operations @Evolve
I deliver world-class customer experiences. Navigating challenging and unique situations that require decisiveness and urgency, I act as Evolve\'s hospitality ambassador to customers in all parts of the business. Focusing on cause analysis and process improvement, I turn customer pain points into areas of strength. Role Highlights Include- Developing a comprehensive communication strategy for Evolve\'s Customer Experience Organization - Leading Evolve\'s Inclusion & Community…
EDUCATION
Drake University
Bachelor's of Business Management
ABOUT ADAM BRENNER
I manage a team of highly skilled, problem-solving customer support specialists. For more than five years, I\'ve been helping my teammates get the most out of their professional lives by listening, offering perspective, and driving organizational change. I\'m happiest when I\'m working directly with my team, helping them build the skills they need for a successful career. You can also find me nose-deep in an Excel spreadsheet, spotting business trends for our team and making data-backed recommendations for how we can get 1% better each day. Outside the office, I love hiking, camping, and all things outdoors. I\'m an avid traveler and grow my passport stamp collection by 2-3 places each year. My competitive spirit never quite left me after a sports-infused childhood, which has led to a social life full of adult sports leagues, fantasy football showdowns, and board game nights with friends. I love getting to know new people - if you\'d like to connect with me or learn more about life at Evolve, please feel free to shoot me a message!
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