Adam Gonzalez
Specialist, Service Desk @PGIM
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2019 — Present
Specialist, Service Desk @PGIM
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London, GB
EDUCATION
2009 — 2012
University of Greenwich
Bachelor of Science (BSc)
SKILLS
Mac Technology DevicesMarket Data Technology (Bloomberg)Virtual Technology – Xen Desktop/VmwareNetwork & PatchingOffice 2010Remote Connectivity – Rdp, Vrac & Bt MobilexpressMicrosoft OfficeDisaster Recovery Setup and SupportMicrosoft Os Technology Windows XpTroubleshootingCustomer ServiceBlackberry, Bes & Vox SupportMicrosoft Os Technology Windows 7Office 2003, Ie & OutlookItil Awareness
ABOUT ADAM GONZALEZ
I am a proactive and motivated Desktop Support Analyst who is customer focused with the ability to build strong relationships through effective communication. I have a thorough approach to documentation and a questioning nature which helps me to capture detailed and accurate user requirements and identify relevant solutions.
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