Adam Daniel

Operations Coordinator @Westcoast Limited

Theale, GB

As an Operations Coordinator at Westcoast, I manage the end-to-end customer order process — from order receipt through to shipment and delivery — ensuring accuracy, timeliness, and a great customer experience.Key achievements and responsibilities- Oversee order management, stock allocation, and delivery coordination to meet customer requirements- Liaise closely with product management to optimise stock levels and resolve availability issues- Communicate proactively with customers on order status, stock updates, and delivery schedules- Resolve queries and delivery issues promptly, maintaining strong customer relationships- Prepare and analyse stock and sales reports to support commercial decision-making- Partner with external account managers to provide operational support and ensure smooth account servicing- Contribute to cross-departmental projects to improve efficiency and service quality.Skills developed- Proactive problem-solving and commercially aware decision-making- Clear, professional communication with both internal teams and external clients.

University of Northampton

Bachelor of Arts - BA, International Business