Adam Cordle
Extended Operations Manager - Global Partner Services @Capital One
Tampa, FL, US
EMAILS
a••••••••@capitalone.com
MOBILE NUMBERS
+18•••••••56
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WORK HISTORY
Jan 2022 — Present
Extended Operations Manager - Global Partner Services @Capital One
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Tampa, FL, US
Manage Strategy and Operations of an escalation department consisting of ~250 employees. Analyze, build, and recommend ways to operate more efficiently across horizontal channels while supporting all of US Card lines of Business. Business is managed globally.
SKILLS
Relationship ManagementMicrosoft ExcelCreditProject ManagementFinancial AnalysisSdlcCoachingPmoLeadershipRetail BankingBusiness Process ImprovementProgram ManagementCall CentersVendor ManagementCredit CardsPortfolio ManagementCustomer ExperienceAnalyticsStrategyBankingRisk ManagementTeam ManagementTime ManagementManagementMicrosoft OfficeBusiness AnalysisChange ManagementFinancial ServicesAnalysisFinanceProcess ImprovementProject Portfolio ManagementCustomer ServiceTeam Leadership
ABOUT ADAM CORDLE
Pr Extended Ops Associate - Global Partner Services at Capital One
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