Adalberto Torres

Tax Preparer Office Manager @H&R Block

Allentown, PA, US

Ensuring outstanding client service• Setting office goals and driving performance to exceed goals• All office operations, local marketing, recruiting and staffing• Supervising, training, and coaching of all tax office associates• Implementing company policies and ensuring compliance• Serving as a role model for associates on business development• Being a knowledgeable resource on tax products and topics• Prepare accurate and complete tax returns for clients, as needed• Assisting the District Manager in plan to achieve client retention and revenue goals• Other duties as assigned