Ada Diemer

Salesforce Administrator Business Analyst @Talent Stacker Salesforce Career Development Program

Guided client sessions to gather requirements and create/present solutions • Developed flow automation solutions to improve business processes including; email templates, alerts, escalations, field updates and record re-assignment • Lead weekly team review meetings to collaborate on revisions to solution implementation while ensuring org wide security standards are maintained • Maintained org data quality to assure created reports and dashboard are accurate • Created training documentation and workshops for end users to ensure adoption and understanding of project solutions • Participated in live workshops with Salesforce experts exploring best practices and professional development topics for Salesforce Administrators and Business Analyst roles