Ada Fu
Customer Service Advisor @Humber Downtown - International Graduate School
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WORK HISTORY
Customer Service Advisor @Humber Downtown - International Graduate School
Toronto, ON, CA
Deliver high-quality front-line support, managing a high volume of in-person and email inquiries- Advise students on admissions, program planning, course selection, registrations, awards, and convocation- Collect and analyze data on student inquiries, identifying trends to inform service and process enhancements- Manage campus operation, coordinate events and room bookings, maintaining organized schedules and resource allocation.
EDUCATION
Lingnan University
Bachelor of Arts (BA)
Nottingham Trent University
Master of Arts (MA)
SKILLS
ABOUT ADA FU
Dynamic higher education professional with over 9 years of experience in global…
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