Amy Washburn
Vice President Human Resources @JTS
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WORK HISTORY
Vice President Human Resources @JTS
Boise, ID, US
As VP of Human Resources at JTS, I lead the HR function for a segment of a rapidly scaling, employee-owned company at the heart of the AI and data center infrastructure movement. My role sits at the intersection of business acceleration and cultural evolution—ensuring that as we grow, we don’t just add headcount, we build alignment, clarity, and momentum.I’m responsible for driving strategic workforce planning, leadership development, organizational design, and cultural integration. With a focus on customer obsession and execution excellence, I partner with executive leadership to scale systems, grow talent, and embed a people-first mindset that fuels performance.Key areas of impact include:• Evolving the leadership model to match hypergrowth demands• Designing people strategies that support operational readiness and innovation• Championing employee ownership and engagement at every level• Building scalable talent systems for recruitment, onboarding, and development• Strengthening alignment across safety, quality, training, and communication
EDUCATION
University of North Texas
Bachelor of Business Administration (B.B.A.), HR Management & Organizational Development
University of Phoenix
Master's degree, Adult Learning and Development
University of Phoenix
Master of Education - MEd, Adult Learning and Distance Education
University of North Texas
Bachelor's degree , Human Resources Management and Services
ABOUT AMY WASHBURN
I’m a senior HR executive with 15+ years of enterprise experience leading workforce strategy, organizational design, talent systems, and culture evolution in complex, multi-site operating environments. I partner with Presidents and executive teams to build scalable people infrastructure that improves performance, reduces risk, and supports sustainable growth.In my current role as VP of Human Resources at JTS / Mission Critical Group, I advise the President and executive leadership team on enterprise workforce strategy and leadership capability during rapid expansion. Over the last six months, the organization scaled from ~450 to 610 employees while strengthening manager effectiveness, maintaining operational stability, and reducing voluntary attrition by 7% through role clarity, leadership development, and improved communication cadence.Previously, I led HR strategy for a $1.4B multi-region division at Comcast within a Fortune 50 enterprise, supporting cable, internet, and wireless operations across the western U.S. I drove large-scale transformation, workforce model redesign, executive assimilation, and succession strategy—contributing to performance outcomes 40% above business targets and delivering $1.4M in operating expense reductions, while materially improving employee engagement and reducing labor risk indicators.Across Comcast and Aramark, I’ve built repeatable HR operating models, strengthened frontline leadership capability, opened and staffed new sites, and executed change at scale—always tying people strategy to operational and financial outcomes.Core strengths: enterprise workforce planning, org design and role architecture, scalable talent systems, leadership development, succession and talent reviews, employee relations and compliance governance, and transformation execution.
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