Acoya Madsen

About Acoya Madsen

With over a decade of experience in the sports industry, I approach every challenge with an owner’s mindset, driving revenue growth, building lasting client partnerships, and delivering exceptional service that fuels sustainable business success. I combine hands-on sales leadership with deep expertise in client services to ensure both acquisition and retention strategies align with long-term business goals.Throughout the first half of my career, I managed comprehensive sales efforts across premium seating and suites, season tickets, and group sales, generating over $8 million in revenue. This included negotiating and securing multiple multimillion-dollar, long-term premium agreements, consistently outperforming targets and contributing to robust, scalable growth.In transitioning to client services, I took full ownership of VIP client relationships, prioritizing proactive communication and tailored service to retain over $3.5 million in recurring revenue. My ability to anticipate client needs and deliver personalized experiences has been instrumental in building trust and driving loyalty.Beyond sales and client management, I leverage experience in event planning, marketing, and community relations to work cross-functionally across departments, ensuring alignment with broader organizational objectives and maximizing impact.I am passionate about driving business forward through strategic vision, operational excellence, and a relentless focus on business goals.

Experience

1. Manager, Membership Services

   Frontwave Arena

   Feb 2025 — Present · San Diego, CA, US

Education

• Middle Tennessee State University

  Bachelor of Science (B.S.)