Andy Conrad
Human-centered design leader driven by data and empathy
- Role
- Director of the Mental Health Design Studio at Optum
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Andy Conrad
From ideation to implementation, design changes things. I lead cross-functional teams to break down complex challenges, designing intuitive solutions that drive impact. Whether I\'m helping patients avoid unnecessary ER visits, making hospital stays more comfortable, ensuring compassionate phone interactions, or helping folks find mental healthcare in times of crisis, I\'m dedicated to building a healthcare system that delivers accessible, efficient, human-centered care for all.
Experience
Director of the Mental Health Design Studio
Mar 2022 — Present
Leading service design and design strategy for omnichannel mental health solutions using human-centered design.
Education
Miami University
Bachelor of Science (BS)
1999 — 2003
Miami University
Bachelor of Arts (BA)
1999 — 2003
Illinois Institute of Technology
Master of Design
2007 — 2010
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