Andrea Coen

Customer Success Manager @Enginess

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Customer Success Manager @Enginess

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Toronto, ON, CA

As a CSM I support our Customers and help drive digital transformation in organizations, enhancing customer experience and operational efficiency

EDUCATION

N/A

ORT Italia - A . Da Fano, Milano Italy

High School

N/A

York University

Bachelor of Arts - BA

SKILLS

SaasItalianOffice 365Mobile EnterpriseGo-to-Market StrategyStrategic PartnershipsManaged ServicesEnterprise MobilityStrategic AlliancesIntegrationIT StrategyIT Service ManagementDemand GenerationAccount ManagementPre-SalesBusiness AlliancesSellingMarketingWireless NetworkingChannel PartnersData CenterMicrosoft OfficeSalesSales EnablementVirtualizationPartner ManagementProgram ManagementSecurityEnterprise SoftwareVendor ManagementBusiness DevelopmentManagementModern WorkplaceBrand ManagementCross-Functional Team LeadershipSolution SellingNetwork ArchitectureItalian TranslationCustomer Success ManagementDirect Sales

ABOUT ANDREA COEN

I am passionate about Client’s success and experienced with Canadian and International Customers with focus on digital transformation. My experience spans across technology services, hardware and software in areas including networking, security, mobility, cloud. I have held client facing positions, relationship roles and always pride myself on fixing problems, improving processes, while focusing on improving the customer’s objectives and exceed expectations. My specialties include but are not limited to- Customer Success- Alliances, Partner/Vendor strategic Relationships - Product management/enablement Manager- Consultative seller, Project Executive, Program Executive- People management with ability to coach, evaluate and motivate employees- Excellent oral and written communication skills. Fluent in Italian (native language), English, and French (working knowledge

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Andrea Coen — Customer Success Manager at Enginess in Toronto, ON, CA | Unifers