Achraf Bouhallab
Customer Service Agent @United Airlines
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WORK HISTORY
Customer Service Agent @United Airlines
Denver, CO, US
Represented United Airlines at check-in, guiding travelers through the ticketing process, resolving baggage concerns, and answering flight-related questions to enhance the overall passenger journey-Assist with flight operations at the gate, including managing the boarding process, making announcements, and coordinating with crew members to ensure on-time departures-Provided attentive customer service during irregular operations by rebooking passengers, offering timely updates, and maintaining a calm, solutions-focused approach under pressure.
EDUCATION
Metropolitan State University of Denver
Bachelor's degree, Finance, General
ABOUT ACHRAF BOUHALLAB
Finance student at Metropolitan State University of Denver with a minor in Sports. Focused on financial markets, economic trends, and the business side of sports.
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