Abhishek Chopra
Senior Customer Success Manager
- Role
- Senior Customer Success Manager at Bringg
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Abhishek Chopra
Offers Strategic Planning for Customer Retention, Company Growth, and ROI. Motivated and hands-on professional focused on building relationships through customer adoption, retention, and lasting satisfaction in the technological industries. Uses highly adept interactive and communication skills to reach clientele while integrating process improvement and planning to enhance workflows. Experienced in building and developing competitive sales tactics in team settings, collaborating with all stages of involvement up to the C-Suite level. A swift learner in new technological platforms, motivated by expansion and success with a persistent drive to surpass expectations and achieve maximum results. AREAS OF EXPERTISEAccount Management | Sales Plans | Social Selling | Customer Retention | Trend Analysis Data Entry | Risk Mitigation | Strategic Planning
Experience
Senior Customer Success Manager
Jan 2025 — Present · Chicago, IL, US
Drove 25% organic account growth by building trust-based strategic client partnerships.• Actively manage a $4.9M client portfolio (which includes high-profile clients such as: The Home Depot, Comcast, Sweetgreen) to help clients expand their e-commerce footprint to create the omni-channel experience• Responsible for overseeing and managing the end-to-end renewal process for existing clients, ensuring seamless transitions and delivering exceptional service at each stage.
Education
University of Wisconsin-Madison
Bachelor of Science (B.S.), Biology, General & Minor in Business
2013 — 2016
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