Achint Kaur
Relationship Manager | MBA IBS Hyderabad’24
- Role
- Relationship Manager at Kotak Mahindra Bank
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Achint Kaur
Customer success and account management professional with 1.5+ years of experience…
Experience
Relationship Manager
Apr 2024 — Present · IN
Managed a portfolio of high-value clients, increasing engagement and improving customer retention by 40% through proactive communication and tailored solutions. •Acted as the primary point of contact for clients, ensuring a smooth onboarding experience and timely issue resolution across multiple internal departments.•Facilitated ₹6.5 Crores in business loan disbursements by collaborating with internal stakeholders, ensuring accurate and timely service delivery.•Identified and implemented cross-sell and upsell strategies and enhancing product adoption. •Coordinated closely with branches and DSAs to streamline client acquisition, improving onboarding turnaround times.•Leveraged client insights and feedback to improve service delivery and support long-term customer success.
Education
United Institute Of Management
Bachelor of Business Administration - BBA
2017 — 2020
IBS Hyderabad
Master of Business Administration - MBA
2022 — 2024
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