Achini Samarasinghe

Client Support Specialist @NHS Shared Business Services

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Client Support Specialist @NHS Shared Business Services

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City Of Bristol, GB

Resolving routine and complex queries from clients related to supplier invoice processing and account payable related queries via calls and emails.• Hands on experience in using Oracle R12 and Oracle ISFE system to solve queries.• Meet agreed service level agreements to resolve client queries by coordinating with multiple teams. • Updating multiple systems with accurate data in compliance with GDPR and internal policies and procedures.

EDUCATION

1996 — 2010

Musaeus College

Mathematics

2010 — 2013

Staffordshire University

Bachelor of Business Administration (BBA)

2022

University of the West of England

Master of Science - MS

2014 — 2014

Project Management Institute

Certified Associate in Project Management (CAPM)

SKILLS

LeadershipMicrosoft OfficeMarket ResearchTime ManagementCustomer Relationship Management (Crm)Data AnalysisE-CommerceSqlBusiness AnalysisAdobe PhotoshopTeam LeadershipProject ManagementPhotoshopTeamworkTeam ManagementCustomer ServiceSocial MediaManagementSocial Media Marketing

ABOUT ACHINI SAMARASINGHE

I am a profound, well presented and an enthusiastic professional who takes pride and…

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Achini Samarasinghe — Client Support Specialist at NHS Shared Business Services in Bristol, GB | Unifers