Abhinaba Chakraborti

Regional Learning & Development Lead @Wakefit

Kolkata, IN

Designed and refined training programs using data analytics to drive measurable improvements in employee productivity and sales performance.Delivered virtual and in-person training programs for sales and frontline teams, with a strong focus on KPI achievement, conversion improvement, and customer engagement effectiveness.Implemented structured On-the-Job Training (OJT) frameworks by analyzing performance metrics to identify skill gaps and create targeted improvement plans.Evaluated probation and early-tenure performance reports to design customized learning interventions, enabling faster ramp-up and role readiness for new hires.Built and maintained training dashboards and performance trackers to monitor learning progress, identify trends, and continuously optimize training effectiveness.Partnered with leadership and business stakeholders to align training initiatives with organizational goals, sales strategy, and workforce capability development.Developed digital learning content, micro-learning modules, and self-paced resources to improve knowledge retention, accessibility, and learning continuity across locations.

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

PGDBM, Human Resource Management

FDDI

Bachelor's degree, Specialized Sales, Merchandising and Marketing Operations

Simplilearn Alumni

Master Certification , Data Analysis