Anne-Claire Debaque

Senior Business Process Consultant @Manulife

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2020 — Present

Senior Business Process Consultant @Manulife

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Montreal, QC, CA

EDUCATION

1990 — 1992

Université Laval

Master of Science - MS, Computer Science

1987 — 1990

École Polytechnique Féminine, France

Computer science engineer

SKILLS

GovernanceBusiness Process ImprovementProject DeliveryContinuous ImprovementConsultingBusiness TransformationProcess ImprovementCoachingBusiness AnalysisManagementProject Portfolio ManagementTrainingTeam LeadershipBusiness Process MappingSoftware DocumentationRisk ManagementStrategyProject ManagementVisioSix SigmaPerformance ManagementFinancial ServicesCrmChange ManagementLeadershipBusiness ProcessAnalysis

ABOUT ANNE-CLAIRE DEBAQUE

Result-oriented and bilingual leader with a diversified 20+ years of experience in driving business results, optimizing corporate processes and ensuring superior customer experience within a variety of industries. Demonstrated capacity to develop and implement business strategies that lead to significant costs reduction and generate profitability. Experienced Team Manager, bringing the best in people by leveraging a participative leadership style.Core Expertise: Process Improvement Project Management Continuous Improvement Customer Experience Excellence Training & Coaching Team Management Corporate Services Administration

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Anne-Claire Debaque — Senior Business Process Consultant at Manulife in Montreal, QC, CA | Unifers