Alex Castro
Digital Business Analyst @Powell
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WORK HISTORY
Digital Business Analyst @Powell
Houston, TX, US
Support 6 business units across Sales, Engineering, Quality, Safety, PM, and Field Service by enhancing D365/Power Platform solutions, eliminating 80% manual data entry and driving pipeline visibility through production issue resolution and application optimization.Partner with C-suite leaders to design Power Platform digital transformation solutions and deliver executive-level reporting, enabling faster decision-making and cross-functional process improvements across manufacturing operations.Lead UAT, training documentation, root-cause analysis, and CRM workflow mapping, delivering 90% of IT initiatives on time, within budget, and meeting quality standards while enabling end-user self-resolution.Map functional specifications and automation integrations for IT project lifecycle deliverables, ensuring timeline adherence, compliance, and successful outcomes through SharePoint/Office 365/Sigma BI integrations.
EDUCATION
Porter High School
High School Diploma, | House of Engineering
Western Governors University
Master of Business Administration - MBA, Information Technology Management | College of Business
Lone Star College
Associate of Science - AS
University of Houston
Bachelor of Science - BS, Computer Science | College of Natural Sciences and Mathematics (NSM)
Western Governors University
Master of Science - MS, Cybersecurity and Information Assurance | College of Information Technology
ABOUT ALEX CASTRO
Results-driven Digital Business Analyst and Project Management Professional with years of experience delivering complex projects across healthcare, telecommunications, manufacturing, and IT. Adept at managing diverse portfolios, streamlining workflows, and elevating IT infrastructure through integrated, automated, and data-driven solutions, with a strong track record of cross-functional collaboration and continuous improvement.As a first-generation college graduate with dual graduate degrees, I focus on aligning technology solutions with business strategy, strengthening compliance, and improving operational efficiency. My passion is grounded in advancing IT infrastructure, promoting IT education, and leading innovation to drive sustainable, scalable digital transformation.
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