Anthony Campoli

About Anthony Campoli

Dynamic and forward‑thinking Solutions Architect with 20+ years of progressive experience spanning enterprise architecture, network and voice engineering, compliance governance, and large‑scale technology modernization. Known for bridging strategic vision with actionable technical solutions, I specialize in designing secure, resilient, and scalable architectures across complex, multi‑platform environments. I bring deep expertise in telecommunications, VoIP, contact center technologies, cloud-aligned architectures, and regulatory frameworks including PCI, NYDFS, and broader enterprise risk management.A trusted partner to business, product, and engineering teams, I lead initiatives that strengthen compliance posture, modernize legacy platforms, and improve operational resilience. Recognized for driving cross‑functional alignment, accelerating delivery in fast‑paced agile settings, and solving high‑impact architectural challenges, I consistently deliver solutions that enhance performance, reduce risk, and support long-term organizational strategy.Let’s connect if you’re looking for a seasoned IT professional who can align technology with business goals and deliver impactful results.

Experience

1. Solutions Architect

   Liberty Mutual Insurance

   Jun 2019 — Present

   Drives change that moves technology and the business forward managing and solving the most complex problems that impact the management and direction of the business. Provides technical management and engineering/design solutions to large, strategic, highly complex system and application portfolios involving multiple platforms, distributed processing, business applications and web-based applications. Responsible for the technical management of entire application portfolios within a group. Responsible for establishing and providing leadership to the evolution of the application architecture, data architecture, information architecture, technology architecture, and/or infrastructure architecture within strategic business operation or function.

Education

• Mercyhurst University

  BA, Sports Management

  1991 — 1995

Skills

• Integration
• Project Portfolio Management
• Telephony
• Avaya Aes
• Nice Real Time Impact (Rti) Functionality
• Contact Center Operations
• Telecommunications
• Infrastructure
• Strategy
• Resourceful Problem-Solving
• IT Operations
• Disaster Recovery
• Insurance
• Nice Real Time Impact (Rti) Architecture
• Cisco Technologies
• Nice Call Recording
• Nice Interaction Management (Nim) 4.1 Architecture
• Avaya Communication Manager
• Mentoring
• Network Infrastructure
• Non-Public Personal Information (Nppi)
• Vendor Management
• Contact Centers
• Six Sigma
• Application Architecture
• Payment Credit Industry Compliance (Pci)
• Call Centers
• Cloud Computing
• Avaya
• Design Engineering
• Engineering Leadership
• Voip
• Data Center
• Nice Interaction Management (Nim) 4.1 Functionality
• Information Technology
• Visio
• Unified Communications
• Call Flow Design
• Sharepoint
• Functional Design