Abul Sahid
Adoption and Change Management Consultant @Bytes Software Services
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WORK HISTORY
Adoption and Change Management Consultant @Bytes Software Services
Helping organisations embrace Microsoft 365 and AI-powered tools like Copilot through strategic adoption and change management initiatives.Key Responsibilities & Achievements:• Drive adoption of Microsoft 365 and Copilot across enterprise clients, enabling modern work practices and AI integration.• Design and deliver engaging training programmes, workshops, and resources to accelerate user adoption and confidence.• Partner with stakeholders to identify adoption barriers, implement targeted interventions, and maximise ROI.• Develop SharePoint solutions and best-practice documentation to support collaboration and governance.• Monitor adoption metrics and user feedback, providing actionable insights to improve engagement and productivity.
EDUCATION
CIPD Qualifications
CIPD Level 5, Learning & Development
De Montfort University
Bachelor's Degree
ABOUT ABUL SAHID
I help organisations unlock the full potential of Microsoft 365 and AI-powered tools like Copilot through effective adoption and change management strategies. With over a decade of experience driving digital transformation and cultural change, I specialise in enabling seamless transitions, empowering users, and delivering measurable business outcomes.Previously at BT, I led change initiatives impacting colleagues and 1.2 million customers, managed multi-million-pound learning programmes, and achieved 100% adoption of Salesforce within six weeks. My work has included securing a £1.5m contract for Google Cloud learning pathways, reducing call handling times by 20%, and driving AI-enabled coding adoption recognised by Amazon’s CEO.Today, as an Adoption & Change Management Consultant, I focus on helping organisations embrace modern work platforms and AI innovation. I design engaging training, build change networks, and partner with stakeholders to overcome adoption barriers and maximise ROI.Passionate about the future of work, I thrive in dynamic environments and enjoy turning complex challenges into sustainable solutions. Let’s connect if you’re exploring how Microsoft 365 and Copilot can transform your business.
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