Abu-Bakr Mudawi
Customer Success Manager Top Customer Team Azure @Microsoft
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WORK HISTORY
Customer Success Manager Top Customer Team Azure @Microsoft
London, GB
Supporting high-spending Azure customers. Some of my responsibilities: • Build mutually beneficial relationships with customers, predominantly in the Nordic region.• Understanding customer\'s business & supporting IT infrastructure.• Remove subscription and technical level blockers in order to drive Azure usage.• Consistently hit my target, with final month exceeding 130%.• Attained AZ-900 certification
EDUCATION
King's College London
Master of Science (MSc), Psychiatric Research
Brunel University of London
Bachelor of Science (BSc), Psychology
ABOUT ABU-BAKR MUDAWI
A customer success manager with expertise in the Nordic region, focused on driving retention, adoption and measurable growth. Skilled in supporting customers who use Microsoft Azure. In sales, I managed the full cycle from prospecting to closing, building strong customer relationships. With native-level Swedish proficiency and a deep understanding of the Nordic market, I excel at building trust, aligning solutions with customer needs, and ensuring long-term success. Let’s connect!
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