Abriam Eggers
NOC Technician @ NRTC | Cyber Risk Management, CompTIA Certified
- Role
- Network Operations Center Technician at NRTC
- Location
- Madison, AL, US
- LinkedIn followers
- 500 followers
About Abriam Eggers
At NRTC, my focus is on fortifying network operations with a cybersecurity mindset, backed by recent CompTIA certifications. My transition from sales to cybersecurity is fueled by a passion for risk management and a dedication to technical excellence. In mere months, my role evolved from Help Desk Support to a Network Operations Center Technician, reflecting a swift and successful application of professional skills in cyber risk management.The team benefits from my ability to blend technical knowledge with client-oriented support, ensuring systems are both secure and user-friendly. My approach is informed by the rapid adaptation and integration of salesmanship with cybersecurity competencies. My mission is to continuously enhance system security and user confidence, contributing to the overarching goal of maintaining robust IT support within our organization.
Experience
Network Operations Center Technician
Nov 2024 — Present
Monitored affiliate switching, digital, optical, wireless equipment, and performed fault analysis for quick resolution.• Managed alarm pages, communicated service interruptions, and escalated issues to carriers as needed.• Provided ongoing communication during service outages and supported operation engineers with requested tasks.
Education
Western Governors University
Cybersecurity and Information Assurance – B.S., Cybersecurity
MyComputerCareer
Cyber Warrior Program, Cybersecurity
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