Abraham Joy
- Role
- General Manager Services - South & Mid-west of North America - Honeywell Building Solutions at Honeywell Technologies
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Abraham Joy
Growth-focused professional with extensive experience in providing strategic direction & …
Experience
General Manager Services - South & Mid-west of North America - Honeywell Building Solutions
Jul 2020 — Present
Orchestrate oversight and management of AMS business ($150Mn+) and operations, including driving orders, revenue, op-income and working capital by offering various support & enhancement programs to maximize customers ROI & lower TCO. Devised business plans and lead monthly forecasting / reporting to achieve financial and non-financial objectives for South and Central region across 24 states through a technical team of 320+ employees. Uncover upsell / cross-sell opportunities, through whitespace analysis, key account planning, to grow orders while maintaining effective coordination with marketing and sales team. Drive achievement of common goals through effective leadership, process improvements and providing a safe and engaged work environment. Deliver quality customer service by driving project / contract execution, resource management and ensuring on-time deliverables. Acquired Central Region in addition to South Region within 11 months; transformed Central Region performance within 8 months. • Achieved year-on-year growth by restructuring operations and focusing on growth initiatives. • Grew opportunity pipeline by 10% through driving short / long-term growth strategies including Break-Thru-Initiatives (BTI) like modernization, Cloud-based monitoring, remote building operations and cyber-security offerings. • Expanded profitability by deploying pricing and operational efficiency initiatives. • Increased Employee Engagement score by 8% with strategic leadership and various programs. • First pilot deployment globally of latest Service Management System platform to enhance productivity and deliver world-class customer services.
Skills
- Account Management
- Revenue Forecasting
- Automation
- Product Management
- Marketing
- Six Sigma
- Sales Management
- Operations Management
- People Management
- Business Strategy
- Business Process
- New Business Development
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