Abraham Nurhssien

About Abraham Nurhssien

Experienced executive with a demonstrated history of working in Operational Management and Customer Experience. My skills are strongly based in Operations, Program Management, Project Management, Customer Experience, Strategic Planning, People Management, Problem Solving, and Interpersonal Skills. My professional background has been a key factor to my success in developing strong teams that are focused on providing an excellent customer experience as well as making operational and procedural improvements in order to optimize business practices. Core Competencies• Skillful expression transmission and interpretation of knowledge and ideas. • Skilled in analyzing, forecasting and predicting. • Experienced in identifying needs, gathering information, and implementing decisions. • Effective in setting and meeting deadlines, meeting goals and solving problems. • Highly communicative team player, adjusts to working style/needs of others, organized, team player, and fast learner. • Adept relationship management and communication skills.• Strong strategic, critical thinking, and conceptual abilities. • Attention to detail and ability to juggle multiple priorities at the same time.

Experience

1. Regional Manager

   Amazon

   Mar 2025 — Present · Tempe, AZ, US

   Manage a team of Supply Chain Specialists in a hybrid work environment; train and develop team members and peersDesign and secure the flow of consumable items from the suppliers’ premises to the Amazon locations; provide immediate trouble shooting in support of escalations from site operations teamsContinuously evaluate supplier performance and proactively engage with suppliers to minimize defectsManage supplier and internal key performance indicators (KPIs) to measure, control and benchmark indirect supply chain processes including creation of recurring metrics reportsManage and improve communication lines between suppliers, internal stakeholders, and GPCS leadership listed in escalation pathsIdentify and implement savings and efficiency improvement projects in partnership with internal and external stakeholdersAccountable for supporting new site launches for all GPCS servicesResolve, document, and root cause indirect supply chain issues throughout the network

Education

• Arizona State University

  Bachelor’s Degree, Sociology

• Grand Canyon University

  Master of Business Administration - MBA

• Arizona State University

  Bachelor’s Degree, Psychology