Abraham Kong
MSSE @ SJSU | Knowledge Engineer at Yahoo | Focus on AI/ML
- Role
- Content Analyst and Knowledge Engineer at Yahoo
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Abraham Kong
I am currently pursuing my Master\'s in Software Engineering & Data Science at SJSU, and I have working experience with Front End Engineering, and DevOps Engineering using JavaScript, OU Campus, and Drupal. My biggest strength is to adapt to new knowledge fast and solidly, and huge on teamwork.Skill Set-Programming:Python, JavaScript, MySQLData Science:Neural Networks, Machine Learning, Data Mining, NLP
Experience
Content Analyst and Knowledge Engineer
Jun 2020 — Present · Sunnyvale, CA, US
Developed automated data extraction scripts to pull information from over 100 different content sources, increasing efficiency and reducing manual errors- Implemented a user needs analysis framework to classify unstructured data, resulting in increase in user satisfaction and decrease in customer support inquiries- Identified key areas for product feature enhancements based on competitor analysis and user feedback, leading to increase in user retention and growth in market share.
Education
San Jose State University
Master of Science - MS
2021 — 2024
San Jose State University
Bachelor of Science - BS
2017 — 2019
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