Justin Williams

Location Manager @Rotech Healthcare

Palm Bay, FL, US
EMAILS
j••••••••@rotech.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Location Manager @Rotech Healthcare

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WA, US

Manage a team of account executives, customer service representatives, service technicians, and respiratory therapists providing home medical equipment and services. Together we have exceeded quarterly sales goals for oxygen, ventilation, sleep, and negative pressure wound therapy, as well as goals for collections and contribution margin, more than doubling net revenue in the first year.

EDUCATION

N/A

Whatcom Community College

Business, Management, Marketing, and Related Support Services

2004 — 2005

Cuyamaca College

Communication, General

2003 — 2004

San Diego City College

Communication, General

2000 — 2004

Helix High School

High School Diploma, Honors/Regents High School/Secondary Diploma Program

SKILLS

Team LeadershipSupply ChainExcelCustomer RelationsPerformance MotivationInventory ManagementMicrosoft OfficeSalesCustomer ServiceDocumentationStrategic PlanningCross-Functional Team LeadershipInternal AuditChange ManagementTrainingLogisticsForecastingContinuous ImprovementProblem SolvingOperations Management5sPlanningMentoringTeamworkConflict ManagementMedical DevicesPerformance ManagementManagementTeam BuildingSupervisory SkillsQuality ManagementWordSupply Chain ManagementCommercial Driving5 WhyErgonomicsLeadershipTransportation ManagementPowerpointPurchasing

ABOUT JUSTIN WILLIAMS

With over 14 years of experience in the home healthcare industry, I currently lead as a Location Manager at Rotech Healthcare—one of the nation’s premier providers of home medical equipment and services.I specialize in team leadership, process optimization, operations, customer experience, sales, and logistics. I oversee a multidisciplinary team of account executives, liaisons, customer service representatives, service technicians, and respiratory therapists. Together, we drive performance through a commitment to safety, compliance, and efficiency. Under my leadership, our location has consistently exceeded quarterly key metrics, increasing net revenue year over year.What drives me is the opportunity to make a meaningful impact in people’s lives by delivering high-quality home healthcare solutions. I’m dedicated to fostering a collaborative, inclusive, and results-oriented culture that aligns with Rotech’s mission and values. My goal is to empower my team, elevate service standards, and contribute to ongoing innovation in patient care.

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