Justin Williams

About Justin Williams

With over 14 years of experience in the home healthcare industry, I currently lead as a Location Manager at Rotech Healthcare—one of the nation’s premier providers of home medical equipment and services.I specialize in team leadership, process optimization, operations, customer experience, sales, and logistics. I oversee a multidisciplinary team of account executives, liaisons, customer service representatives, service technicians, and respiratory therapists. Together, we drive performance through a commitment to safety, compliance, and efficiency. Under my leadership, our location has consistently exceeded quarterly key metrics, increasing net revenue year over year.What drives me is the opportunity to make a meaningful impact in people’s lives by delivering high-quality home healthcare solutions. I’m dedicated to fostering a collaborative, inclusive, and results-oriented culture that aligns with Rotech’s mission and values. My goal is to empower my team, elevate service standards, and contribute to ongoing innovation in patient care.

Experience

1. Location Manager

   Rotech Healthcare

   Nov 2022 — Present · WA, US

   Manage a team of account executives, customer service representatives, service technicians, and respiratory therapists providing home medical equipment and services. Together we have exceeded quarterly sales goals for oxygen, ventilation, sleep, and negative pressure wound therapy, as well as goals for collections and contribution margin, more than doubling net revenue in the first year.

Education

• Whatcom Community College

  Business, Management, Marketing, and Related Support Services

• Cuyamaca College

  Communication, General

  2004 — 2005

• San Diego City College

  Communication, General

  2003 — 2004

• Helix High School

  High School Diploma, Honors/Regents High School/Secondary Diploma Program

  2000 — 2004

Skills

• Team Leadership
• Supply Chain
• Excel
• Customer Relations
• Performance Motivation
• Inventory Management
• Microsoft Office
• Sales
• Customer Service
• Documentation
• Strategic Planning
• Cross-Functional Team Leadership
• Internal Audit
• Change Management
• Training
• Logistics
• Forecasting
• Continuous Improvement
• Problem Solving
• Operations Management
• 5s
• Planning
• Mentoring
• Teamwork
• Conflict Management
• Medical Devices
• Performance Management
• Management
• Team Building
• Supervisory Skills
• Quality Management
• Word
• Supply Chain Management
• Commercial Driving
• 5 Why
• Ergonomics
• Leadership
• Transportation Management
• Powerpoint
• Purchasing