Andrew Miller
Project Manager, Business Systems @Stanford Health Care
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WORK HISTORY
Project Manager, Business Systems @Stanford Health Care
Menlo Park, CA, US
Lead initiatives for CLMS and ERP system enhancements, driving requirements gathering, implementation planning, and change management• Manage contract system configurations across platforms including Icertis and MediTract, ensuring integration with financial and operational tools• Own UAT process across departments, documenting testing outcomes, reporting bugs, and ensuring sign-off• Develop dashboards and analytics using SQL, Excel, and Smartsheet to support executive decision-making• Partner with IT and clinical leads to ensure alignment between business goals and system functionality
EDUCATION
California State University - East Bay
ABA Approved Paralegal Certificate
University of Oregon
B.S.
SKILLS
ABOUT ANDREW MILLER
Detail-oriented healthcare IT professional and project manager with extensive experience in business systems administration, data analytics, and process optimization. I come with a track record of implementing enterprise systems, managing contract databases, and leading system migrations, I’m skilled at working with stakeholders across healthcare organizations to enhance Contract Lifecycle Management (CLM) and Enterprise Resource Management (ERP) implementation, workflow automation, and data reporting. I’m seeking to transition into a role where I can continue to leverage my experience in system configuration, healthcare operations, and business intelligence to drive efficiency and operations.KEY PROJECTS/ACCOMPLISHMENTS- Directed system configuration and rollout for Icertis CLM platform, integrating across nine Stanford entities - Led UAT cycles and stakeholder testing across multiple systems to ensure post-deployment stability - Built SQL-based reporting tools to drive operational insights for Stanford Medicine and their other entities - Reduced cash collection processing time by 75% through process redesign and workflow improvements - Conducted end-user training across clinical, legal, and administrative departments for enterprise-wide adoption - Provided business needs assessments during ERP transitions, supporting change management and risk mitigationSKILLS: Contract & Database Management: Icertis, MediTract, sContract, database administration, query building Project Management & Reporting: Smartsheet, JIRA OnDemand/Cloud, Microsoft Project, Tableau Data Analytics & Programming: SQL, JQL, pivot tables, relational databases, Visual Basic, object-oriented programming Software & Tools: ServiceNow, Microsoft Excel, Access, Word, Outlook, Visio, Adobe Pro, form building Technical & IT Support: Hardware/software installation and configuration, workflow automation
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