Abishek Suresh
Business Intelligence Analyst @Navy Federal Credit Union
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WORK HISTORY
Business Intelligence Analyst @Navy Federal Credit Union
Vienna, VA, US
Maintain 10+ strategic fraud-reporting dashboards for tracking card fraud operations and detection/prevention metrics overseeing 1M+ credit/debit claims worked and total fraud dollar capture of $4B+ in the last 12 monthsOptimize KPIs to evaluate productivity for over 50+ debit card investigators, analyzing hours worked vs tasks completed, to improve member satisfaction and mitigate fraud lossesDeliver timely ad-hoc and recurring (weekly/monthly) fraud reports to stakeholders across the firm to support data-driven decision making
EDUCATION
University of Maryland
Bachelor's degree
University of Maryland - Robert H. Smith School of Business
Bachelor of Science - BS
ABOUT ABISHEK SURESH
Accomplished senior analyst in financial industry, with a proven track record of…
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