Abirami Alagudurai

About Abirami Alagudurai

Delivery Leader with over 16+years in IT experience, I bring a proven track record of driving measurable results. Specializing in Program Management, Project Planning/Implementation and Delivery of cloud native products and its services, I have consistently delivered positive impact, enhancing revenue growth of 200M USD, cost reduction, efficiency improvements, GTM offer management, Sales Support, Cloud Strategy, Quality Management, Hiring, Competency Development and Auditing. Known for my strategic mindset and ability to give attention to detail, well organized planning, process-oriented approach. I am adept at navigating complex challenges to drive organizational success. Track record of directing corporate IT initiatives while participating in planning, root cause analysis and implementation of infra solutions on cloud.

Experience

1. Delivery Manager (Technology Experts Lab - Wm) - Americas and Europe

   IBM

   Jul 2024 — Present · IN

   Delivering excellence through managed services for Webmethods product suite for customers across America, Canada, DACH and UK

Education

• St. Peter's Engineering College

  B.Tech, Information Technology

  2003 — 2007

• N.S.N

  High School, Computers

  2001 — 2003

Skills

• IT Service Management
• Windows Vista
• Application Virtualization
• Orca
• Operating Systems
• Virtualization
• Release Management
• Build Management
• Software Development Life Cycle (Sdlc)
• Testing
• Compatibility Testing
• Windows 7
• Vbscript
• Sms
• Windows Xp
• Microsoft Certified Professional
• Active Directory
• System Center Configuration Manager (Sccm)
• Windows Server
• Service Delivery
• Requirements Analysis
• Scom
• Sdlc
• Software Deployment
• Installshield
• Management
• Software Distribution
• App-V
• Wise Installer
• Group Policy
• Patch Management
• Adminstudio
• Vendor Management
• Sccm
• Infrastructure
• Project Management
• Application Packaging
• System Deployment
• Itil