Abir Kumar
Principal Engineer @ Dell | Patent Holder (20+) | Engineering Bold Ideas Into Impact
- Role
- Principal Engineer at Dell Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abir Kumar
B.Tech. in Electronics and Communication from ICFAI, Hyderabad with 15+ years of…
Experience
Principal Engineer
Oct 2019 — Present · Bangalore, IN
Led the development of OS-level diagnostics for hardware components like fan, battery, and memory by leveraging telemetry data and system-level APIs. Conducted exploratory data analysis on BIOSIQ and telemetry logs to identify patterns linked to BSOD and system failures, and applied machine learning models for predictive analytics on thermal, acoustic, and battery-related issues. Developed TAPP features to detect system heat, noise, battery drain, and motherboard performance degradation. Architected the first iDiag solution and built a Graph-based RAG system using LLaMA, integrating real-time telemetry via MCP protocol and subagents to proactively monitor CPU performance and reduce auto dispatches by 40%. Connected diagnostics, remediation, and telemetry subagents to enable a unified auto-healing agentic framework, improving system reliability and support efficiency
Education
ICFAI
2008 B.Tech
2004 — 2008
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