Abiola Allen
Process Adherence Lead - Continuous Improvement
- Role
- Principal Owner at Discover
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Abiola Allen
Principal Owner at Discover with 13 years experience designing and implementing strategic…
Experience
Principal Owner
Jan 2025 — Present · TX, US
Responsible for the planning and execution of multiple projects that will translate company strategies into action, deliver significant ROI, reduce risk, and achieve strategic objectives. I actively manage and escalate risk and customer-impacting issues within the day-to-day role to management.3. I lead and develop projects, solutions and control plans to deliver measurable improvements and process efficiencies while driving high productivity and an increase in profitable growth. I execute strategic performance analysis, gap assessment, opportunity identification and change implementation for critical processes across the organization5. I design new processes, works with operations and systems owner for implementation, monitors impact of the change and reports the results.6. I support project pipeline and portfolio development by forging relationships with senior leaders to identify the most critical process improvement opportunities across the company based on findings from areas such as Voice of the Customer, Voice of the Business, Voice of the Employee, and balanced scorecards.7. I build relationships with key constituents necessary to deliver project results, including identifying and breaking down barriers/obstacles, collaborating with key players to influence change. I lead design and development of internal support initiatives to other business areas. Provide external benchmarking, industry best practice identification, evaluation, and adoption plans9. I serve as a mentor and partner with business units to identify future opportunities and supports the business with development initiatives. I also serve as a trusted adviser to senior business stakeholders and spearheads innovative solutions.
Education
Chattered Institute of Bankers Nigeria
Associate of the Chattered Institute of Bankers
Texas A&M University
Master of Business Administration - MBA
2017 — 2018
Cornell University College of Engineering
Certificate
2020 — 2020
Project Management Institute
Project Management Professional
2022 — 2022
University of Lagos
Bachelor of Science (B.Sc.) (Hons)
2004 — 2008
Skills
- Financial Analysis
- Customer Service
- Strategic Planning
- Banking
- Retail Banking
- Risk Management
- Business Strategy
- Business Analysis
- Microsoft Excel
- Loans
- Analysis
- Microsoft Office
- Project Management
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