Abiodun Isaacs-Sodeye
Customer Service Representative @24-7 Intouch
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WORK HISTORY
Customer Service Representative @24-7 Intouch
Winnipeg, MB, CA
Provided primary customer support to internal and external customers.• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Answered customer telephone calls promptly to avoid on-hold wait times.• Developed community reputation through a commitment to customer satisfaction and strong client relationships.• Offered advice and assistance to customers, paying attention to special needs or wants.
EDUCATION
Olabisi Onabanjo University
B.A
Lagos State University Ojo
MBA
Project Management College London
Master Certification
ABOUT ABIODUN ISAACS-SODEYE
Knowledgeable and dedicated customer service professional with extensive experience in SaaS industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses Specialties: Strategic Marketing Planning, Cross Functional Project Management, Advertising and Direct Marketing, Customer Relationship Management and Branding
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