Abinand Raghunathan
Technical Support Engineer - Specialising in Tableau @Salesforce
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WORK HISTORY
Technical Support Engineer - Specialising in Tableau @Salesforce
Hyderabad, IN
Provide expert-level support to Tableau customers, ensuring the effective use of Tableau products by utilizing a strong understanding of networking, server setup, administration, and troubleshooting complex internet architectures, including firewalls, proxy/reverse proxy, and web servers.* Perform advanced root cause analysis and debugging to resolve highly complex technical issues, applying in-depth knowledge of systems, databases, and applications.* Collaborate with clients to successfully integrate Tableau Desktop and Tableau Server into their business processes, assisting with installation, data connectivity, analysis, and performance optimization.* Lead case resolution efforts by efficiently troubleshooting, identifying root causes, and communicating detailed bug reports to Sustaining Engineering for seamless issue resolution.* Deliver proactive and consultative support through email, phone, and remote sessions, ensuring seamless integration and resolution of technical challenges.
EDUCATION
SRM University
Bachelor's degree
Kendriya vidyalaya
12th Pass
ABOUT ABINAND RAGHUNATHAN
Dedicated IT professional with 4+ years of experience in network and security…
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