Abijith Janardhan
PS Consultant at Miratech | Genesys Engage | Genesys Cloud | Amazon Connect
- Role
- Ps Consultant Engineering at Miratech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abijith Janardhan
Experienced Engineering consultant with a demonstrated history of working in the IT…
Experience
Ps Consultant Engineering
Nov 2021 — Present
As an engineering consultant, I am a Genesys SME with experience in tech stack including Platform SDK, SCAPI, Genesys API and knowledge of Knowledge of source control (GitHub, Bitbucket, GIT/SVN, Stackoverflow, etcAs an integral member of the team work with business representatives, UI/UX team, lead developers, to design, build and test new products and features.Participate in requirement gathering, design sessions and code reviews.Delivered multiple successful feature launches and high scale contact center migrations.Key Responsibilities:1. Expertise and Advisory- Serve as the primary authority on Genesys subject matter- Provide expert advice and guidance to project teams, management, and other stakeholders- Stay abreast of the latest developments, trends, and best practices in the field.2. Project Support - Collaborate with project teams to integrate Genesys solutions into project deliverables- Assist in the design and implementation of new products, services, or processes- Participate in meetings and workshops to provide subject matter input.3. Training and Mentoring- Train and mentor staff to increase their understanding and knowledge of Genesys solutions- Provide feedback and support to team members to enhance their skills and knowledge.
Education
NMAM Institute of Technology
Bachelor of Engineering (B.E.)
2013 — 2017
Skills
- Project Management
- Php
- Sql
- C
- Programming
- Html
- Java
- Data Analytics
- Mysql
- Xml
- Css
- C++
- Software Development
- Javascript
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