Abigail Tomlin

About Abigail Tomlin

Running events is one thing. Running the business behind the events is another.I work with event professionals and small businesses who are great at what they do, and drowning in the operational side of their business — the systems, the processes, the backend chaos that steals time and energy from the work they actually love.My background is in environments where there is no room for error. Theatre production taught me that, and 15+ years across live events, venue management, and rental operations reinforced it. I\'ve built departments from scratch, written the SOPs nobody else wanted to write, managed vendor relationships, trained teams, and kept complex logistics moving across corporate events, weddings, galas, and everything in between.That experience is what I now bring to your business.As a Business Support Specialist, I help event professionals and small business owners get their operations out of their heads and into systems that actually work, so they can grow without burning out.If your business is running you instead of the other way around, let\'s talk. Book a discovery call: calendly.com/abigail-abigail-tomlin/30min abigail-tomlin.com

Experience

1. Special Event and Rental Manager

   Kentucky Science Center

   May 2024 — Present · Louisville, KY, US

   Develop and execute a cohesive strategy for all events in alignment with fundraising, marketing, and community engagement goals- Lead planning and oversight of signature events (e.g, annual gala, science nights, member and donor events)- Collaborate with senior leadership to align events with broader organizational objectives- Direct and grow the Center’s external rentals program (weddings, corporate events, private parties) as a vital earned revenue stream- Serve as a primary contact for high-profile rental clients; support team in walk-throughs, vendor coordination, and contract execution- Develop pricing strategies, usage policies, vendor standards, and customer service protocols to ensure high-quality rental experiences- Evaluate performance of rental operations and refine marketing, scheduling, and CRM integration to maximize efficiency and income- Create and manage event and rental budgets, track expenses and revenues, and report results to leadership- Implement data-driven decision-making and post-event evaluations to measure impact and success- Lead a team of event and rental professionals, including direct reports (e.g, Event Coordinators, Rentals Assistant)- Recruit, train, and supervise part-time staff, contractors, and volunteers for event execution- Cultivate a culture of excellence, inclusivity, and service- Work closely with development, marketing, education, guest services, and facilities teams to ensure seamless execution and mission alignment.

Education

• Ivy Tech Community College-Lafayette

  General Studies

  2012 — 2014

• Ball State University

  Bachelor of Science - BS, Theatre: Production Stage Management

  2015 — 2017