Abigail Shaw
Operations Analyst @BNY
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WORK HISTORY
Operations Analyst @BNY
Manchester, GB
Custody Trade Services – Euromarkets Settlements (Septemer 2024 - August 2025)- Led daily interactions with key broker clients, collaborating cross-functionally to enhance trade execution and strengthen relationships; presented key insights to senior leadership to support strategic decision-making and drive client satisfaction - Managed business-as-usual tasks with precision, leveraging new technologies to resolve client queries and identify self-service opportunities - Developed and implemented use cases for new internal systems, improving execution efficiency and reducing processing time by 30%- Led analytical reviews of cash break data and developed actionable insights, enabling automation, reducing daily volume by 50%, and mitigating operational risk- Developed an Alteryx workflow that improved operational efficiency, cutting weekly processing time by 4+ hours - Collaborated on the development of an AI agent to enhance service delivery and reduce response time Corporate Actions – Event Creation (September 2025 - Present)- Acquired knowledge of the Corporate Actions lifecycle, SWIFT messaging, and high-value event risk management - Strengthened analytical precision and compliance discipline through daily exposure to regulated, time-sensitive transactions
EDUCATION
Bolton School
A Levels , Chemistry, Physics, Mathematics
Newcastle University
BSc, Economics and Business Management
ABOUT ABIGAIL SHAW
Graduate Analyst at BNY
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